Free tools / Missed call calculator
What do unanswered calls cost your clinic?
Enter how many calls your clinic gets, how many ring out, and your fee. The calculator shows the appointments and consultation fees those missed calls take with them each month.
₹62,400
1,040 calls a month, 312 unanswered, about 125 lost appointments. This counts only the first consultation, not follow-ups or procedures.
The starting numbers are examples. Replace them with yours; nothing you type leaves this page.
How the number is worked out
Calls a day times clinic days gives the calls in a month. The share that ring out gives the missed calls. Of those, the share who would have booked gives the lost appointments, and each one is a first consultation fee.
It is deliberately conservative. It ignores follow-up visits, procedures and the patients a happy first visit would have referred, all of which a missed first call also loses.
To find your real numbers, look at the clinic phone's call log for one week, or ask your receptionist to tally missed calls on paper. Why the clinic phone keeps ringing explains where the missed calls come from.
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