The problem
Where Hindi callers get lost.
A voice bot built for English mishears "kal subah" and books the wrong day.
Older patients hang up on an English menu before they reach a person.
Callers switch between Hindi and English mid-sentence, and a scripted IVR cannot follow.
Your receptionist answers the same Hindi questions about timings and fees fifty times a day.
After 8 pm nobody answers at all, in any language.
11
languages in all
24/7
calls and WhatsApp
0
menus to press through
48 hrs
to go live
How Pluxo solves this
A receptionist that speaks Hindi.
Hindi first, English understood
It answers in Hindi and understands the English words patients mix in: report, appointment, Sunday, fees.
Switches if the caller does
A caller who starts in Hindi and moves to English, or the other way, is followed without being asked to repeat.
Books into real slots
Each doctor's hours and slot length are set once. It offers only times that exist and confirms on WhatsApp.
Says it is an AI
Its first sentence says it is the clinic's AI receptionist. Nobody is misled.
Reminders in Hindi
Confirmations and reminders go out on WhatsApp in the patient's language.
Hands over with the transcript
Anything it cannot answer reaches your team on WhatsApp, with the conversation attached.
How a call goes
A call in Hindi, start to finish.
An example with a made-up clinic. The opening line is shown in Hindi, the rest in English.
Pluxo
नमस्ते, मैं शर्मा क्लिनिक की AI रिसेप्शनिस्ट हूँ। बताइए, मैं आपकी क्या मदद कर सकती हूँ? (Hello, I'm Sharma Clinic's AI receptionist. How can I help?)
Patient
Doctor sahab kal available hain? Subah ka appointment chahiye. (Is the doctor in tomorrow? I want a morning appointment.)
Pluxo
Dr. Sharma sees patients tomorrow from 10 to 1. I've sent the open slots to your WhatsApp. Tap the one that suits you.
Your team
The booking is in the calendar, and the patient got a confirmation in Hindi.
Languages
11 languages, and it follows the caller.
The receptionist speaks English, Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Punjabi and Odia. It answers in the language the patient starts in and switches if they do, so a caller who opens in Hindi and drifts into Kannada is never asked to repeat themselves.
You choose which languages your clinic offers and which one it greets in. A clinic in Pune might greet in Marathi and offer Hindi and English. A clinic in Bengaluru might offer five.
What it costs
One published price, minutes included.
Core is ₹2,999 a month plus GST. It includes 250 AI call minutes every month, unlimited WhatsApp, reminders and follow-ups, and your first doctor. There is no setup fee and no commission on bookings.
Paying for a longer term takes 8 percent off quarterly and 20 percent off yearly. Extra doctors start at ₹999 a month each and get cheaper as the team grows. If a busy month uses more than the included minutes, top-ups cost ₹5.50 to ₹7.50 a minute depending on the pack, bought ahead from the dashboard.
Every figure here is the same one on the pricing page, which also works out the total for your number of doctors and term. For how this compares with other tools sold to Indian clinics, see the AI receptionist pricing guide.
What it does not do
Where it stops, on purpose.
A receptionist that oversteps is worse than one that misses a call. These are the lines Pluxo does not cross.
- It does not give medical advice, a diagnosis or a dose, even when a caller insists. It says the doctor will look at it properly and offers a slot.
- In an emergency it tells the caller to hang up and call their local emergency number, before anything else.
- It does not read out reports or approve prescription refills. It notes the request and your team follows up.
- It never offers a time that is not in a doctor’s real schedule, and never double-books.
- It does not pretend to be human. It says it is the clinic’s AI receptionist in its first sentence.
- It does not quote a price you have not given it. Anything it cannot answer goes to your team on WhatsApp, with the conversation attached.
Hear it answer in Hindi
Call +91 93398 30614 and speak to the agent in your language. Then search your clinic below for a free preview built from your real details.
No signup, no credit card.
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