The problem
Where the calls slip through.
A parent with a feverish child at 10 pm gets a busy tone and goes to the nearest hospital instead.
"Which vaccine is due at nine months?" and "is the doctor in today?" tie up the desk all morning.
Vaccination schedules slip because reminders depend on someone remembering to call.
Parents want to book for two children at once; most booking tools cannot.
The desk speaks Kannada, the parent speaks Hindi, and the booking never happens.
11
Indian languages
24/7
calls and WhatsApp
<1s
to pick up
48 hrs
to go live
How Pluxo solves this
Built for how a children's clinic actually runs.
Vaccine reminders that run themselves
Due dates are reminded on WhatsApp with a tap to book, so the schedule holds without anyone chasing.
Books for the child, from the parent
The receptionist asks who the visit is for and books the child under the parent's number, one child or several.
Urgent calls escalate
Clear next steps for the parent, and your on-call number alerted with the transcript, at any hour.
Answers the routine questions
Timings, fees, which doctor, what to bring: answered instantly so the desk handles the room, not the phone.
Speaks the parent's language
Hindi, Tamil, Telugu, Kannada, Bengali, Marathi, Malayalam, Gujarati, Punjabi, Odia or English, following the caller mid-call.
Never gives medical advice
It will not suggest a dose or a medicine. It books the doctor, or escalates if it sounds urgent.
How a call goes
A children's clinic call, start to finish.
An example with a made-up clinic. The parent calls at 10:30 pm, in Hindi; it is shown here in English.
Pluxo
Hello, this is Little Steps Clinic's AI receptionist. This call may be recorded. How can I help?
Patient
My daughter has a fever since evening. Can Dr. Iyer see her tomorrow? Also, when is her nine-month vaccine?
Pluxo
Dr. Iyer has 9:15 and 10:30 open tomorrow. I've sent both to your WhatsApp. The doctor can check the vaccine schedule at the same visit. If she has trouble breathing or is very drowsy tonight, please go to the nearest emergency department.
Patient
9:15, thank you.
Your team
The visit is booked, and the vaccine question is noted on it for the doctor.
Languages
11 languages, and it follows the caller.
The receptionist speaks English, Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Punjabi and Odia. It answers in the language the patient starts in and switches if they do, so a caller who opens in Hindi and drifts into Kannada is never asked to repeat themselves.
You choose which languages your clinic offers and which one it greets in. A clinic in Pune might greet in Marathi and offer Hindi and English. A clinic in Bengaluru might offer five.
What it costs
One published price, minutes included.
Core is ₹2,999 a month plus GST. It includes 250 AI call minutes every month, unlimited WhatsApp, reminders and follow-ups, and your first doctor. There is no setup fee and no commission on bookings.
Paying for a longer term takes 8 percent off quarterly and 20 percent off yearly. Extra doctors start at ₹999 a month each and get cheaper as the team grows. If a busy month uses more than the included minutes, top-ups cost ₹5.50 to ₹7.50 a minute depending on the pack, bought ahead from the dashboard.
Every figure here is the same one on the pricing page, which also works out the total for your number of doctors and term. For how this compares with other tools sold to Indian clinics, see the AI receptionist pricing guide.
What it does not do
Where it stops, on purpose.
A receptionist that oversteps is worse than one that misses a call. These are the lines Pluxo does not cross.
- It does not give medical advice, a diagnosis or a dose, even when a caller insists. It says the doctor will look at it properly and offers a slot.
- In an emergency it tells the caller to hang up and call their local emergency number, before anything else.
- It does not read out reports or approve prescription refills. It notes the request and your team follows up.
- It never offers a time that is not in a doctor’s real schedule, and never double-books.
- It does not pretend to be human. It says it is the clinic’s AI receptionist in its first sentence.
- It does not quote a price you have not given it. Anything it cannot answer goes to your team on WhatsApp, with the conversation attached.
See it answer for your children's clinic
Search your clinic below. Pluxo builds the receptionist from your real details and shows a preview in about 30 seconds. No signup.
No signup, no credit card.
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