The problem
Where the calls slip through.
A first-time caller is nervous, gets a rushed desk, and does not call back.
Antenatal visits every four weeks are missed because reminders depend on the patient remembering.
"Is a lady doctor available?", "Do you do ultrasound here?" and "what are the timings?" are asked all day.
After-hours calls from pregnant patients go unanswered.
The caller speaks Tamil, the desk does not, and the booking is lost.
11
Indian languages
24/7
calls and WhatsApp
<1s
to pick up
48 hrs
to go live
How Pluxo solves this
Built for how a gynaecology clinic actually runs.
Antenatal schedule, reminded
Visits are booked on the schedule you set and reminded on WhatsApp, with a tap to reschedule.
Discreet by design
It asks only what a booking needs, never repeats sensitive details back unnecessarily, and hands off to your team when a caller asks for a person.
Doctor and service questions
Which doctors are available, whether a service like ultrasound is done in-house, and timings: answered from your own facts.
After-hours escalation
Urgent-sounding calls get clear next steps and alert your on-call number with the transcript.
Answers in her language
Hindi, Tamil, Telugu, Kannada, Bengali, Marathi, Malayalam, Gujarati, Punjabi, Odia or English. The receptionist follows if she switches.
Follow-ups that happen
Post-visit and review reminders go out automatically so follow-up care is not lost.
How a call goes
A gynaecology clinic call, start to finish.
An example with a made-up clinic, on WhatsApp.
Patient
I had my 20-week scan last week. When should I book the next check-up?
Pluxo
Dr. Shah will confirm the timing at your visit, and I can book the slot she usually sees antenatal patients in. Next Tuesday at 11 or Thursday at 4. Which suits you?
Patient
Thursday at 4.
Pluxo
Booked with Dr. Shah on Thursday at 4. You'll get a reminder the day before.
Your team
The booking appears in Dr. Shah's calendar. The receptionist asked nothing beyond what it needed to book the visit.
Languages
11 languages, and it follows the caller.
The receptionist speaks English, Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Punjabi and Odia. It answers in the language the patient starts in and switches if they do, so a caller who opens in Hindi and drifts into Kannada is never asked to repeat themselves.
You choose which languages your clinic offers and which one it greets in. A clinic in Pune might greet in Marathi and offer Hindi and English. A clinic in Bengaluru might offer five.
What it costs
One published price, minutes included.
Core is ₹2,999 a month plus GST. It includes 250 AI call minutes every month, unlimited WhatsApp, reminders and follow-ups, and your first doctor. There is no setup fee and no commission on bookings.
Paying for a longer term takes 8 percent off quarterly and 20 percent off yearly. Extra doctors start at ₹999 a month each and get cheaper as the team grows. If a busy month uses more than the included minutes, top-ups cost ₹5.50 to ₹7.50 a minute depending on the pack, bought ahead from the dashboard.
Every figure here is the same one on the pricing page, which also works out the total for your number of doctors and term. For how this compares with other tools sold to Indian clinics, see the AI receptionist pricing guide.
What it does not do
Where it stops, on purpose.
A receptionist that oversteps is worse than one that misses a call. These are the lines Pluxo does not cross.
- It does not give medical advice, a diagnosis or a dose, even when a caller insists. It says the doctor will look at it properly and offers a slot.
- In an emergency it tells the caller to hang up and call their local emergency number, before anything else.
- It does not read out reports or approve prescription refills. It notes the request and your team follows up.
- It never offers a time that is not in a doctor’s real schedule, and never double-books.
- It does not pretend to be human. It says it is the clinic’s AI receptionist in its first sentence.
- It does not quote a price you have not given it. Anything it cannot answer goes to your team on WhatsApp, with the conversation attached.
See it answer for your gynaecology clinic
Search your clinic below. Pluxo builds the receptionist from your real details and shows a preview in about 30 seconds. No signup.
No signup, no credit card.
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